Medical Office Assistant (Temporary) – Canada Summer Jobs 2024

About The City of Cold Lake

Cold Lake is in northeastern Alberta and is named after nearby Cold Lake. Canadian Forces Base Cold Lake is situated within the city’s outer limits.

Cold Lake was first recorded on a 1790 map, by the name of Coldwater Lake. Originally three communities, the City of Cold Lake was formed by merging the Town of Grand Centre, the Town of Cold Lake, and Medley (Canadian Forces Base 4 Wing) on October 1, 1996. Grand Centre was renamed Cold Lake South, and the original Cold Lake is known as Cold Lake North. Because of its origins, the area is also known as the Tri-Town. The City of Cold Lake has a population of approximately 16,000 people.

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About The Cold Lake PCN

The Cold Lake Primary Care Network is committed to improving primary care services in the community of Cold Lake by implementing a collaborative approach to care between physicians, nurse practitioners, and other health care professionals.

The Cold Lake Primary Care Network currently has two locations. Our main clinic is located on the second floor of the Cold Lake Healthcare Centre, and our secondary (satellite) clinic is on the second floor of the Canex mall on 4 Wing Cold Lake.

Position Summary

The Medical Office Assistant provides administrative and clinical support and plays a key role in our organization.

The successful applicant must possess:

  • Excellent organizational, communication (both written and verbal), and time-management skills, high attention to detail and the ability to maintain confidentiality at all times
  • Proven ability to multitask, remain professional under pressure, work well both individually and with a team, and possess exemplary customer service skills
  • Technical prowess, including proficiency with MS Office suite
Responsibilities of the role...
  • Assist with varying daily tasks to ensure the smooth running of clinic operations such as patient registration, appointment booking/rebooking, cancellations, cleaning patient rooms, and taking patient vitals
  • Ensuring all phone calls, faxes, and other forms of communication are answered and re-directed as necessary
  • Health records management utilizing the Accuro EMR
  • Review and process incoming faxes and other documentation related to referrals, recalls, and consultations
  • Ensure that specimens and their requisitions are processed and filled out correctly
  • Prioritizing and completing tasks according to urgency
  • Cleaning clinical areas as necessary
  • Other duties as required
Preferred assets...
  • Developed problem solving, critical thinking, and conflict resolution skills
  • Ability to work in a fast-paced environment with a diverse patient demographic
  • Valid drivers license and reliable personal vehicle
  • Clear criminal record check (required)
Application Instructions

Interested individuals may submit both a cover letter and resume via email to:

Sarah Ivany
Operations Lead
Cold Lake Primary Care Network

We thank all applicants for their interest in working at the Cold Lake PCN, however only those selected for interviews will be contacted.